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VA is committed to ensuring that veteran patients are cared for even before health care needs emerge. We use digital technologies to help improve the health of Veterans and ensure they have access to the most effective care when and where they need it. VA is:

Building technology for you

At the same time, we recognize that more technology is not always the best way forward. As Ret. Aviator Mike Borges says, “I had a flip phone until two years ago. Most vets have flip phones. It’s automatically assumed that everyone knows how to use Zoom or connect to telehealth, and that’s just not true.

We understand that and are committed to creating technology solutions for you, not just throwing new technology at you.

Also, we want to help others. Combining the experience and expertise of VHA Innovation Ecosystem (VHA IE) and Digital Medicine Society (DiMe), we have published The Playbook: Digital Healthcare Edition.

This new public resource outlines strategies VA uses to ensure technology reaches all veterans. This ensures that we are thoughtful and intentional about your personal information and health data, and that we absolutely ensure that the best treatment options are available to you.

Our hope in sharing this resource is that others can learn from our accomplishments and bring successful digital innovation to the doorstep of every healthcare system across the United States.

To be involved

VA and Digital Medicine Society (DiMe) would like to capture digital health innovation used in clinical practice. Share your story about the Case Study Center and tell us how you used these tools, templates or other resources.

Do you want to support the innovation revolution of VHA IE? Visit our website to learn more about opportunities to get involved in innovation at VA.